Support

Some mail providers recognize mails from our server erroneously as junk mail.

Make sure to check your junk mail folder, maybe the message got redirected there.
If you can not find the confirmation mail, please contact us.

In the app, use the 'forgot password?' option at the login popup.

After you entered your email address, an email will be sent to you with further instructions to change your password.

To be able to add an observation, you must be logged in.

There are three ways to add an observation:

Image
The best way to add a sighting is using an image you took from the butterfly.
In observations view, simply tap on the 'add observation' icon on the upper left corner and choose 'Add with image'.
In the following dialog chose your image or, alternatively, take one using the device's camera. If the image contains location data, the location will automatically filled with that data.

Current Location
Simply tap on your current location in the observation map view and tap on the 'add observation' icon.

Pin Drop (Other Location)
To add an observation at an arbitrary location, go to the observation map view, tap and hold on the position where you want your observation be stored until a new pin occurs on that position. Alternatively, a pin can be dropped on the map using the 'add observation' icon.
You can move the pin around by tapping and holding on the pin.
After the pin has the desired location, perform a single tap on the pin and tap on the 'new observation' icon.